Outlook won't accept my password
If Outlook won’t accept your password and you know you’re using the password for your email account, you might have an email account that requires additional security.
Gmail, Yahoo, iCloud, Outlook.com, and AOL accounts all use two-factor authentication to help verify that you’re the person trying to access your email account.
To add your email account to Outlook, you’ll need an app password, also known as an application password. This is a different password than your regular email account password. One way you'll know you need an app password is if you see the following message: 2-factor authentication is set up for your account. Please sign in using your application password.
The steps to obtain an app password are different for each email provider. Please contact our support desk to assist with this.
Related Articles
How do I add an email account to Outlook for Windows
There are many different types of email accounts you can add to Outlook, including Microsoft 365, Gmail, Yahoo, iCloud, and Exchange accounts. Some third-party email providers, like Gmail, Yahoo, and iCloud, require you to change some settings on ...
How do I recognize an email phishing scam?
Cybercriminals have improved their phishing game since the early 2000s. Although it is challenging to identify phishing emails these days, you can use the following five techniques to avoid becoming a victim. Identify the Display Name Most people ...
How can I disable Teams Meeting being automatically added to any Outlook meeting invite?
Outlook now automatically adds a Teams Meeting link to any meeting I schedule using Outlook - I would like to permanently disable this for my Outlook as my team only uses Zoom for meetings. There does not seem to be any documentation about this and I ...
How do I whitelist in Office 365?
IP Whitelisting In Office 365, you’ll use their “Connection Filter” options: Sign into Office 365 and click "Admin" > "Admin Centers" > "Exchange" Under the "Protection" list, choose "Connection Filter" Click the “Pencil Icon” to edit Choose ...